Active · Instant Chat
WhatsApp Business Support
Connect directly with merchant onboarding and support specialists on WhatsApp for fast query resolution and onboarding assistance.
+92 302 7967870
Flux Pay (Private) Limited
·
Commercial Directory & Support Desks
Contact Us & Communication Desks
Direct operational, compliance, and engineering channels connecting merchants, developers, and institutional partners with specialized onboarding, engineering, settlement, and compliance desks at Flux Pay (Private) Limited.
FAST MULTI-CHANNEL CONNECT
Direct communication channels.
Direct communication channels.
Choose your preferred medium.
Whether you need instant WhatsApp assistance, direct voice escalation, or formal compliance reporting, our desks are responsive and ready.
< 15m Market SLA
Merchant Operations & Inquiries
Official email desk for merchant account verifications, billing disputes, developer keys, and general customer inquiries.
support@gofluxpay.com
P0 Review Desk
Abuse, Fraud & Compliance
Report unauthorized gambling, fraudulent activities, chargeback anomalies, or submit legal regulatory documentation directly.
compliance@gofluxpay.com
OFFICIAL INQUIRY DISPATCH
Send a message to our
Send a message to our
operations desks.
Submit an official inquiry directly to our engineering, settlement, or onboarding teams. Inquiries are logged with tracked ticket references and answered promptly.
- Standard Inquiries: < 15 minute average response during market hours.
- Critical Escalations: 24/7 emergency incident monitoring and bridge dispatch.
- Abuse Reports: Immediate P0 review for reported gambling or fraud.
- Operating Schedule: Monday – Saturday, 10:00 AM – 6:00 PM PKT
SECURITY ADVISORY
Protecting sensitive merchant credentials.
When contacting any Flux Pay desk, please observe our cryptographic security protocol:
- Never transmit secret API keys (
sec_live_...) via email or chat. - Never share merchant passwords or wallet MPINs.
- Identify transactions using public payment reference IDs (e.g.
pay_...or Order ID).
Direct Inquiry Form
Fill out the details below to dispatch your inquiry directly to the right desk.
COMMERCIAL PRESENCE
Operations hubs in Pakistan's
Operations hubs in Pakistan's
financial centers.
Lahore Operations Desk
Merchant Operations & Technology Center
Main Boulevard, Gulberg III, Lahore, Punjab, Pakistan
Hours: Monday – Saturday, 10:00 AM – 6:00 PM PKT
Karachi Operations Desk
Banking Rail Systems & Clearing Operations
I.I. Chundrigar Road, Karachi, Sindh, Pakistan
Hours: 24/7 Systems Telemetry & Banking Gateway Switch Operations.